Privacy Policy

ZapDB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, website, and applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Service.

We collect several types of information from and about users of our Service:

2.1 Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, password, and other information necessary to set up your account.
• Billing Information: If you purchase a paid Subscription, we collect payment information, billing address, and other details necessary to process your payment.
• User Content: Information you process through our Service, such as database schemas, data mappings, and configuration settings.
• Communications: Records of your communications with us, including support requests and feedback.

2.2 Information We Collect Automatically

• Usage Information: Details of your visits to our Service, including traffic data, logs, and other communication data.
• Device Information: Information about your computer or device, including IP address, operating system, and browser type.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences.

2.3 Information from Third Parties

• If you choose to connect third-party services to our Service, we may receive information from those services as authorized by your connection settings.

We use the information we collect for various purposes, including:

3.1 To Provide and Maintain the Service

• Set up and manage your account
• Process and complete your transactions
• Provide technical support
• Improve and develop new features and functionality

3.2 To Communicate with You

• Send you administrative messages and updates about the Service
• Respond to your comments, questions, and requests
• Provide customer service and support

3.3 For Marketing and Advertising

• Send you promotional communications about new features, offers, and events (you can opt out of marketing communications at any time)
• Display targeted advertisements

3.4 For Security and Legal Compliance

• Protect the security and integrity of the Service
• Enforce our Terms of Service
• Comply with legal obligations

3.5 For Analytics and Improvement

• Understand how users interact with our Service
• Analyze usage patterns and trends
• Evaluate and improve our Service, products, marketing, and user experience

We may share your information in the following circumstances:

5.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

5.2 For Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5.3 For Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5.5 In Aggregated or De-identified Form

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you delete your account, we will delete or anonymize your information, unless we are legally required to retain it.

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Update

You can access and update certain information about you from within your account settings.

7.2 Data Portability

You can export certain account and Service data in a machine-readable format.

7.3 Deletion

You can delete your account and associated information through your account settings.

7.4 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these communications.

7.5 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

7.6 Additional Rights for Certain Jurisdictions

Depending on your location, you may have additional rights under applicable laws (such as GDPR, CCPA, etc.). These might include:

• Right to Know: You may have the right to request information about how we collect, use, and disclose your personal information.
• Right to Delete: You may have the right to request the deletion of personal information that we have collected from you.
• Right to Object: You may have the right to object to certain processing of your personal information.
• Right to Restrict: You may have the right to request that we restrict the processing of your personal information.

To exercise these rights, please contact us at privacy@zapdb.com.

We implement reasonable measures to protect the security of your information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Our Service may contain links to third-party websites and services. These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@zapdb.com

• Personal Information: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household.
• Processing: Any operation performed on personal information, such as collection, use, storage, disclosure, or erasure.
• Service: The ZapDB service, website, and applications.
• Cookies: Small data files placed on your device that allow us to remember you when you return to our Service.